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How Sojourn compares.

Salesforce and several AppExchange apps answer part of the question. This table shows which part, with each vendor's own published facts.

	SojournCloudAlgo	Field History TrackingSalesforce, standard	FlowdometerMuse Operations	Case FlagsVicasso	Case Age in Business HoursSalesforce Labs
Objects	Any object that supports record-triggered Flows	Most standard and all custom objects	Any object	Case only	Case only
Fields per object	Status-style picklists and Owner, no fixed limit	Up to 20	One	Status and owner	Status
Durations stored	Calendar and business hours on every row	None	Calendar; business hours need a workaround	Yes	Business hours
Time per owner	Yes, user and queue	Change log only	Not advertised	Yes	No
Backfill from history	Yes, when you enable an object	Not applicable	Not advertised	Not advertised	Not advertised
Retention	Forever by default; purge is opt-in and archived	18 months, 24 through the API	Not stated	Not stated	Not stated
Record timeline	Yes, record pages and Experience Cloud	No	Not stated	Time history view	No
Ready-made reports	20 templates, 4 dashboards	Case Lifecycle, Opportunity Stage History	Dashboards	Not stated	Not stated
Price	Published with the listing	Included	Free	USD 15 per user per month, USD 2,700 minimum	Free, unsupported

Checked against public AppExchange listings and vendor sites on 10 October 2026. If something has changed, tell us and we will correct it.

Keep using

If you need who changed which field and when, on every field, Field History does that. Sojourn measures duration and does not replace it.

Choose Sojourn

Status and owner on the same row means you can ask how long Tier 2 held cases that were waiting on the customer.

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Backfill on day one and retention you control means you can compare this quarter with the same quarter last year.