Tracking Error
The Tracking Error object records a change Sojourn could not turn into an interval, with the Parent Id, Tracked Field, From and To Values, Occurred At, Error Type, and Message. Admins resolve, ignore, or repair it with one click, and the nightly reconcile retries transient ones. Commonly used as the repair queue in the Sojourn Setup app.
API name: Tracking_Error__c
| Field | API name | Type | Description |
|---|---|---|---|
| Changed By | Changed_By__c |
Lookup (User) | Who made the change that failed to record. Help text: Who made the change. |
| Error Type | Error_Type__c |
Picklist: DML, Limit, Config, BusinessHours, Unknown | Category of failure, which decides whether reconcile retries it automatically. Help text: DML and Limit errors are retried by reconcile. Config and BusinessHours errors need an admin. |
| From Value | From_Value__c |
Text (255) | Value before the failed change. Help text: Value before the change. |
| Message | Message__c |
LongTextArea (32768) | Error message as captured. |
| Occurred At | Occurred_At__c |
DateTime | When the change happened, used as the interval boundary on repair. Help text: When the change happened. |
| Owner Id | Owner_Id__c |
Text (18) | Owner of the record when the change happened. |
| Parent Id | Parent_Id__c |
Text (18) | Id of the tracked record the failed change belongs to. Help text: Id of the tracked record. |
| Parent Object | Parent_Object__c |
Text (255) | API name of the tracked object. |
| Repaired Interval | Repaired_Interval__c |
Lookup (Interval__c) | Interval created when the error was repaired. |
| Retry Count | Retry_Count__c |
Number (3, 0) | Times reconcile retried this error; retries stop at the configured maximum. Help text: Times the nightly reconcile retried this error. |
| Source | Source__c |
Picklist: Trigger, Flow, Backfill-History, Backfill-Seed, Manual-Repair, Reconcile, Catch-Up | Which capture path produced the error. |
| Stack | Stack__c |
LongTextArea (32768) | Stack trace, truncated. Help text: Stack trace for support. |
| Status | Status__c |
Picklist: New, Resolved, Ignored | Workflow state of the error in the repair queue. Help text: New errors wait for repair or retry. Resolved and Ignored errors are kept for audit. |
| To Value Id | To_Value_Id__c |
Text (18) | Id behind the new value for lookup and owner changes, needed to replay the change. Help text: Id of the user, queue, or related record for lookup and owner changes. |
| To Value | To_Value__c |
Text (255) | Value after the failed change. Help text: Value after the change. |
| Tracked Field | Tracked_Field__c |
Text (255) | API name of the tracked field whose change failed. Help text: API name of the tracked field. |